Responsible gambling
Gambling should be entertainment, not a problem. Pelican Casino takes player protection seriously and provides tools to help you control your gambling behaviour.
Warning signs of problematic gambling
Problem gambling can develop gradually. Common warning signs include:
- You gamble longer than planned and lose track of time
- You chase losses by increasing stakes
- You gamble with money meant for bills or everyday expenses
- You feel stressed, anxious, or irritable when you are not playing
- You hide your gambling activity from friends or family
- You try to win back money quickly after losing
If several of these apply, consider seeking professional help.
Set limits
In your account settings you can set the following limits:
- Deposit limits (per day/week/month)
- Loss limits (maximum net losses per period)
- Session limits (maximum time per session)
- Bet limits (maximum stake per spin/hand)
Limits take effect immediately. Increases usually have a 24–72 hour cooling-off period.
Cool-off & self-exclusion
If limits are not enough, you can take a break or self-exclude. During time-outs you cannot play, deposit, or receive promotions.
Reality checks
Automatic reminders show you how long you have been playing. This helps you stay aware of your playtime and take breaks when needed.
Professional support
Professional support for gambling-related problems:
- National gambling helplines in your country
- Specialised addiction counselling services
- Gamblers Anonymous or similar peer support groups
All support options are confidential and free of charge.
Age restriction (18+)
Gambling is only permitted from the age of 18. We verify age before the first withdrawal. Minors are not allowed to play - accounts may be blocked and funds may be confiscated.
Parental controls
Parents should supervise computers and mobile devices. Software such as NetNanny or K9 can be used to block access to gambling websites.
